Absolutely!
When you place an order with us, you'll receive notifications every step of the way. First, we'll send you a confirmation email with all the details once we receive your order. Then, when your order is on its way, you'll get another notification with the shipping info. Depending on what you ordered, you might even get a message when it's been delivered.
If you have any questions or need more info about your order, feel free to reach out to us anytime. We're here to help!

We sure do! We're happy to ship your order to almost anywhere in the world.

For our international customers, we offer both standard and tracked delivery options. If you're in Canada, the US, or Australia, please note that our international standard delivery is an untracked service and can take 4-6 weeks for delivery. However, if you prefer a quicker option, our tracked delivery typically takes around 10 working days.

No worries at all! All charges are covered by us, so you won't need to worry about any extra costs.

Yes, we do! Keka Naturals offers a 14-day money-back guarantee. We provide excellent prices on top-quality supplements but issues can happen during the transit, so If you receive a damaged product or have any other issues with your items, just send us a message with your order number, and our experienced customer care team will take care of it for you.

Absolutely! At Keka Naturals, we're here to assist you. If you need to adjust your order, simply reach out to us as soon as possible. You can contact us via our contact form or send us an email at sales@kekanaturals.co.uk.
While changes may be possible before your order ships, please note that modifications might not be feasible once the processing is underway. Your satisfaction is our priority, and we'll do our best to accommodate your needs!

At Keka Naturals, we're committed to local production and manufacturing. Our products are meticulously crafted in certified and regulated facilities, utilizing state-of-the-art technology. We adhere strictly to GMP and ISO quality standards, ensuring that each product meets our rigorous quality criteria.

Rest assured, your products will be dispatched within 1 working day of placing your order.

To manage your subscription, sign in to your Keka Natural's account and navigate to the "Subscription" tab. From there, you can easily pause, edit, or cancel your subscription as needed.

If you do not have a Keka Natural's account, please check your inbox for the initial subscription confirmation email and click the link provided to manage your subscription.

You can cancel your subscription at any time. However, please ensure you cancel before a new subscription order is generated. You will always receive a notification a couple of days prior to a new subscription order being created.

If the subscription order has already been generated and you cancel after receiving the order confirmation email, please note that your order is already in the system, and you are only canceling the subscription, not the order. To cancel the order, please send us an email with your order number. Keep in mind that we cannot cancel orders that have already been dispatched.

No, we do not charge any fees for canceling your subscription. You can cancel at any time without any additional costs.